Calgary

customer service representative – call centre – Calgary, AB – Job posting

Job title: customer service representative – call centre – Calgary, AB – Job posting

Job requirements

Languages

French

Education

No degree, certificate or diploma

or equivalent experience

Experience

1 year to less than 2 years

Specific Skills

Address customers’ complaints or concerns

Access and process information

Sell merchandise

Receive payments

Maintain records and statistics

Explain the type and cost of services offered

Arrange for billing for services

Answer inquiries and provide information to customers

Receive and log complaints

Business Equipment and Computer Applications

MS Windows

MS Word

Internet

MS Outlook

Work Setting

Telecommunications company

Private sector

Retail/wholesale establishment/distribution centre

Own Tools/Equipment

Computer;

Work Conditions and Physical Capabilities

Fast-paced environment;

Work under pressure;

Attention to detail;

Work Location Information

Remote location;

Various locations;

Personal Suitability

Effective interpersonal skills;

Flexibility;

Team player;

Excellent oral communication;

Excellent written communication;

Client focus;

Reliability;

Organized;

Punctuality;

Who can apply to this job?

Only apply to this job if:

You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-03-02

Source link

#customer #service #representative #call #centre #Calgary #Job #posting #Calgary #Alberta

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