customer service representative – call centre – Edmonton, AB – Job posting

Job title: customer service representative – call centre – Edmonton, AB – Job posting

Posted on March 15, 2022

Employer details

Alberta Motor Vehicle Industry Council

Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Experience: 2 years to less than 3 years. Business Equipment and Computer Applications: MS Excel. MS Windows. MS Word. Internet. Database software. MS Outlook. Specific Skills: Address customers’ complaints or concerns. Access and process information. Maintain records and statistics. Explain the type and cost of services offered. Answer inquiries and provide information to customers. Perform general office duties. Receive and log complaints. Security and Safety: Criminal record check. Work Conditions and Physical Capabilities: Fast-paced environment. Work under pressure. Attention to detail. Work Location Information: Urban area. Personal Suitability: Effective interpersonal skills. Flexibility. Team player. Excellent oral communication. Excellent written communication. Client focus. Reliability. Organized. Punctuality. Health benefits: Health care plan. Dental plan. Vision care benefits. Paramedical services coverage. Other benefits: Wellness program. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. What is the highest level of study you have completed?. Do you have previous experience in this field of employment?.

LocationEdmonton, AB

Salary$$40,000YEAR annually for 37.5 hours per week

Terms of employment
Term or contract
Full time

08:00 to 16:30

Start date
Starts as soon as possible

Health benefits, Other benefits

1 vacancy



Job Bank #1981069

Job requirements




College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

or equivalent experience


2 years to less than 3 years

Specific Skills

Address customers’ complaints or concerns

Access and process information

Maintain records and statistics

Explain the type and cost of services offered

Answer inquiries and provide information to customers

Perform general office duties

Receive and log complaints

Business Equipment and Computer Applications

MS Excel

MS Windows

MS Word


Database software

MS Outlook

Security and Safety

Criminal record check;

Work Conditions and Physical Capabilities

Fast-paced environment;

Work under pressure;

Attention to detail;

Work Location Information

Urban area;

Personal Suitability

Effective interpersonal skills;


Team player;

Excellent oral communication;

Excellent written communication;

Client focus;





Health benefits

Health care plan, Dental plan, Vision care benefits, Paramedical services coverage

Other benefits

Wellness program

Who can apply to this job?

Only apply to this job if:

You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until


Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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