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Job title: customer service representative – call centre – Edmonton, AB – Job posting
Posted on March 15, 2022
by
Employer details
Alberta Motor Vehicle Industry Council
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Experience: 2 years to less than 3 years. Business Equipment and Computer Applications: MS Excel. MS Windows. MS Word. Internet. Database software. MS Outlook. Specific Skills: Address customers’ complaints or concerns. Access and process information. Maintain records and statistics. Explain the type and cost of services offered. Answer inquiries and provide information to customers. Perform general office duties. Receive and log complaints. Security and Safety: Criminal record check. Work Conditions and Physical Capabilities: Fast-paced environment. Work under pressure. Attention to detail. Work Location Information: Urban area. Personal Suitability: Effective interpersonal skills. Flexibility. Team player. Excellent oral communication. Excellent written communication. Client focus. Reliability. Organized. Punctuality. Health benefits: Health care plan. Dental plan. Vision care benefits. Paramedical services coverage. Other benefits: Wellness program. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. What is the highest level of study you have completed?. Do you have previous experience in this field of employment?.
LocationEdmonton, AB
Salary$$40,000YEAR annually for 37.5 hours per week
Terms of employment
Term or contract
Full time
Day
08:00 to 16:30
Start date
Starts as soon as possible
Benefits:
Health benefits, Other benefits
vacancies
1 vacancy
Verified
Source
Job Bank #1981069
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
2 years to less than 3 years
- Specific Skills
Address customers’ complaints or concerns
Access and process information
Maintain records and statistics
Explain the type and cost of services offered
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
- Business Equipment and Computer Applications
- Security and Safety
- Work Conditions and Physical Capabilities
- Work Location Information
- Personal Suitability
MS Excel
MS Windows
MS Word
Internet
Database software
MS Outlook
Criminal record check;
Fast-paced environment;
Work under pressure;
Attention to detail;
Urban area;
Effective interpersonal skills;
Flexibility;
Team player;
Excellent oral communication;
Excellent written communication;
Client focus;
Reliability;
Organized;
Punctuality;
Benefits
Health benefits
Health care plan, Dental plan, Vision care benefits, Paramedical services coverage
Other benefits
Wellness program
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2022-03-29
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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