Job title: client support representative – systems – Mississauga, ON – Job posting
or equivalent experience
3 years to less than 5 years
- Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
- Computer and Technology Knowledge
- Work Conditions and Physical Capabilities
- Personal Suitability
Work under pressure;
Attention to detail;
Effective interpersonal skills;
Excellent oral communication;
Excellent written communication;
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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