customer service agent – Ottawa, ON – Job posting

Job title: customer service agent – Ottawa, ON – Job posting

Job requirements




Secondary (high) school graduation certificate

or equivalent experience


1 to less than 7 months

Specific Skills

Address customers’ complaints or concerns

Access and process information

Maintain records and statistics

Explain the type and cost of services offered

Answer inquiries and provide information to customers

Perform general office duties

Receive and log complaints

Customer Sales and Service Agent Specific Skills

Work with minimal supervision

Business Equipment and Computer Applications

MS Excel

MS Word

Database software

MS Outlook

Additional Skills

Perform various administrative functions

Work Conditions and Physical Capabilities

Fast-paced environment;

Work under pressure;

Attention to detail;

Tight deadlines;

Work Location Information

Urban area;

Personal Suitability

Effective interpersonal skills;


Team player;

Excellent oral communication;

Excellent written communication;

Client focus;




Who can apply to this job?

Only apply to this job if:

You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until


Source link

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