Ottawa

Customer Service Representative – Call Centre job in Ottawa ,ON

Job title: Customer Service Representative – Call Centre

Job requirements

Languages

Bilingual

Education

No degree, certificate or diploma

Experience

1 to less than 7 months

Specific Skills

Address customers’ complaints or concerns; Sell merchandise; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers

Business Equipment and Computer Applications

MS Windows; MS Word; Internet; MS Outlook

Work Setting

Telecommunications company

Own Tools/Equipment

Internet access

Work Conditions and Physical Capabilities

Work under pressure; Attention to detail

Work Location Information

Urban area

Personal Suitability

Effective interpersonal skills; Excellent oral communication; Client focus; Reliability; Punctuality

Advertised until

2021-10-29

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Source link

#Customer #Service #Representative #Call #Centre #Ottawa #Ontario

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