Job title: inbound customer service representative – contact centre – Ottawa, ON – Job posting
Posted on February 23, 2022
Sykes Assistance Services Corporation
Education: Secondary (high) school graduation certificate. Experience: 7 months to less than 1 year. Business Equipment and Computer Applications: MS Windows. Internet. Database software. MS Outlook. Work Setting: Private sector. Specific Skills: Address customers’ complaints or concerns. Access and process information. Maintain records and statistics. Answer inquiries and provide information to customers. Security and Safety: Criminal record check. Work Conditions and Physical Capabilities: Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Hand-eye co-ordination. Personal Suitability: Effective interpersonal skills. Flexibility. Team player. Excellent oral communication. Excellent written communication. Client focus. Reliability. Organized. Punctuality. Workplace information: Remote work available. Health benefits: Health care plan. Dental plan. Vision care benefits. Long term benefits: Group insurance benefits. Life insurance. Registered retirement savings plan (RRSP). Other benefits.
LocationOttawa, ONRemote work available
Salary$$17.00 to $18.50HOUR hourly for 40 hours per week
Terms of employment
Day, Evening, Night, Weekend, Shift, Early Morning, Morning
Start dateStart date 2022-04-19
Health benefits, Long term benefits
Job Bank #1959579
Secondary (high) school graduation certificate
7 months to less than 1 year
- Specific Skills
Address customers’ complaints or concerns
Access and process information
Maintain records and statistics
Answer inquiries and provide information to customers
- Business Equipment and Computer Applications
- Work Setting
- Security and Safety
- Work Conditions and Physical Capabilities
- Personal Suitability
Criminal record check;
Work under pressure;
Attention to detail;
Effective interpersonal skills;
Excellent oral communication;
Excellent written communication;
Health care plan, Dental plan, Vision care benefits
Long term benefits
Group insurance benefits, Life insurance, Registered retirement savings plan (RRSP), Other benefits
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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