Job title: user support technician – Job posting
Secondary (high) school graduation certificate
1 year to less than 2 years
- Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
- Computer Applications
- Area of Specialization
- Programming Languages
- Computer and Technology Knowledge
- Personal Suitability
Voice over IP
Process design or development
Web service design
Excellent oral communication;
Excellent written communication;
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
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