Contents
Job title: user support technician – Toronto, ON – Job posting
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
- Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
- Work Setting
- Computer and Technology Knowledge
- Work Conditions and Physical Capabilities
- Ability to Supervise
- Personal Suitability
Consulting firm
Word processing software
MS Windows
Internet
JavaOS
Networking software
Networking security
Servers
Presentation software
Programming software
Software development
MS Office
Fast-paced environment;
1 to 2 people;
Initiative;
Effective interpersonal skills;
Accurate;
Team player;
Excellent oral communication;
Excellent written communication;
Client focus;
Judgement;
Organized;
Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2022-03-12
Source link
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