Toronto

user support technician – Toronto, ON – Job posting

Job title: user support technician – Toronto, ON – Job posting

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

or equivalent experience

Experience

1 year to less than 2 years

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Supervise other technical support workers in this group

Provide business systems, network and Internet support to users in response to identified difficulties

Work Setting

Consulting firm

Computer and Technology Knowledge

Word processing software

MS Windows

Internet

JavaOS

Networking software

Networking security

Servers

Presentation software

Programming software

Software development

MS Office

Work Conditions and Physical Capabilities

Fast-paced environment;

Ability to Supervise

1 to 2 people;

Personal Suitability

Initiative;

Effective interpersonal skills;

Accurate;

Team player;

Excellent oral communication;

Excellent written communication;

Client focus;

Judgement;

Organized;

Who can apply to this job?

Only apply to this job if:

You are a Canadian citizen or a permanent resident of Canada.You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-03-12

Source link

#user #support #technician #Toronto #Job #posting #Toronto #Ontario

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